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resortInformation

Palace Resort exterior
Palace Resort
1605 South Ocean Blvd.
Myrtle Beach, SC 29577

Toll Free: (800) 334-1397

Check-In: After 4PM
Check-Out: 11AM
Check-In Age: 21
Pets: No

Overview

Palace Resort is an oceanfront Myrtle Beach resort located in the southern area of Myrtle Beach. Just steps from the ocean, Palace offers guests access to numerous amenities and accommodation options. This Myrtle Beach hotel is within a short driving distance of many local activities including golf, shopping, shows and delicious dining. Great for families or those just looking for a Myrtle Beach escape, Palace Resort is the place to stay in Myrtle Beach.

 

Property Amenities

  • Lounge & Restaurant (seasonal)
  • Meeting Space
  • Indoor Whirlpool
  • Outdoor Whirlpools
  • Putting Green
  • Sauna
  • Exercise Room
  • Arcade
  • Free Wi-Fi
  • Guest Laundry
  • Vending Machines
  • Security

Room Amenities

  • Private Balcony
  • Safe
  • Climate Control
  • Coffee Maker
  • Free Voicemail, Local and 800-Calls
  • Hair Dryers
  • Iron
  • Ironing Board
  • Cable TV
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Basic Kitchen Cookware
  • Linens
  • Towels

Dining

The Palace Lounge & Restaurant: The Palace Lounge, which is located in the Restaurant, features cool drinks for hot summer days and light menu items during the summer. Enjoy meals seasonally at the adjacent restaurant with ocean views. *Seasonal

Policies

Local Residents Policy: Palace Resort does not accept reservations or permit occupancy by residents of Horry or Georgetown Counties of South Carolina.

Total includes room, resort, booking, destination marketing fees, and taxes as well as any purchased additional services. Taxes and fees subject to change. The first nights room and tax as well as any additional services for the first night of your stay will be charged to your credit card to guarantee your reservation. Please note the maximum quantity of adults and children permissible in each unit type under room layouts. An additional $10 per person, per night may be added for adults ages 17 or older; kids 16 or younger stay free within maximum occupancy. Guests under 21 must be at the resort with a parent or guardian.

Trailers that are 15’ long or under and 6’ 8” tall or less are permitted on the fourth level of the parking garage and must fit in a single parking space. Trailers beyond these sizes are not permitted on property. A $10/night per vehicle registration fee will be charged at check-in. You may register one vehicle for sun suites and one bedrooms, and up to two for two bedrooms. Pets are not allowed. A fine of $500 will be assessed if a pet is brought into a unit. Service animals are not considered pets when required to perform a specific duty for the owner, and must be registered at the front desk at check-in. Emotional support animals however are considered pets and are not allowed at any time.

We reserve the right to necessitate a minimum number of night’s stay in any unit any time of the year. The credit card used for the deposit must be presented at check-in, with matching photo ID.

Your remaining balance is due upon check in** and can be paid via major credit card* or debit card. Credit or debit cards must have a VISA, MasterCard, Discover or American Express logo and must be imprinted with the cardholder’s name; matching photo ID must also be presented. We are unable to accept checks, money orders, cash, pre-paid cards, gift cards or foreign currencies. *A 2.5% convenience fee will be added at check in for credit card payments, however this fee is waived for debit card payments. **Some packages/special offers may have different deposit/payment requirements. Please refer to the details of the rate plan.

A $250 credit card pre-authorization is required at check-in as a security deposit. Pre-Authorization, less any charges, released upon check out. Availability of funds may vary based upon your financial institution and account type and may take 10+ days.

Palace Resort Vacation Interruption Protection (VIP) Plan

Add Palace Resort’s Vacation Interruption Protection (VIP) Plan to your reservation in order to protect your vacation investment (call for pricing details!). The VIP Plan can be purchased at the time of booking or within 24 hours of booking, and will offer you the following great benefits to give you complete peace of mind before and during your hard earned vacation:

  • Cancel any time before 4 PM on your check in day and your deposit will be refunded in full
  • Make changes to your reservation as you need*
  • In the unfortunate event that your stay is cut short, you will receive a refund for the remaining portion of your stay*

By declining the VIP Plan, you understand that the following will apply to your reservation:

  • The reservation deposit is non-refundable
  • Any changes made to the reservation, prior to arrival, will incur a $20 fee per change; changes include, but are not limited to date changes and room type changes*
  • No refund for early departures

*Any changes will require your booking to be re-calculated based on the current best available rate and the new actual length of stay. Early departures require checkout by 11:00am.

VIP Plan is not valid with winter rental snowbird reservations, third-party reservations, or Advanced Purchase reservations. Other exclusions may apply.

Accidental Damage Protection

Accidents happen, but that shouldn’t be a concern while on vacation. This agreement covers non-negligent or accidental damage to your unit that may occur during your stay. If something breaks, simply let us know immediately and your agreement kicks in to repair or replace the item. Most importantly, you are provided with peace of mind and can get back to enjoying your vacation with no worries! 
  • The Accidental Damage Protection Plan is an optional fee that is $39.99.
  • This plan provides coverage for up to $1,000 of accidental damage.
  • This may include but is not limited to; furniture damage, scratches, scuffs or spills on carpet, bedspreads, broken lamp or scratches or scuffs to walls.
  • This fee is non-refundable and is added to your balance.
  • Any damage claim must be reported to the resort prior to check-out.
  • The Accidental Damage Protection Plan does not cover intentional or malicious damage due to abuse or damage incurred while violating resort guidelines. For example, this may include but is not limited to smoking, pets, parties or other resort guidelines.
  • If you opt to decline this optional coverage, a $250 preauthorization to a credit card will be required at check in to cover potential damage. 
 
WHAT IS INCLUDED: Minor, non-negligent damage to the unit. This may include but is not limited to scratches to the furniture, walls, accidental breakage of glassware, spills, minor stains, and accidental furnishings breakage. Each registered guest is protected by this waiver and will not be obligated to pay for accidental loss or damage to the unit or its contents up to $1,000.
 
WHAT IS NOT INCLUDED: Intentional or Neglectful damage to the unit.  This may include but is not limited to: damage caused by a party, damage caused by smoking or pets, theft or removal of unit inventory, furniture breakage if determined to be negligent. All damage must be reported by the guest prior to checkout. Damage not reported prior to check out or discovered by the resort is not covered. Damage to guests’ personal property is not covered. 
 
WHAT IF I DECLINE THE Accidental Damage Protection Plan?  If you decline this optional plan, we will run your credit card for a $250 preauthorization at arrival to cover potential damage. If there is no damage to the unit, this charge will be removed seven to ten business days after your stay. If damage does occur, repair/replacement costs for damages will be deducted from this deposit.  Any costs that exceed the deposit will be charged to the credit card on file.

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